At DTOK, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy to understand how we handle deliveries.

📦 Order Processing

  • Orders are processed within 1–3 business days after confirmation
  • Orders placed on weekends or holidays will be processed on the next working day
  • You will receive a confirmation message/email once your order is placed

🚀 Shipping Time

  • Delivery usually takes 3–7 business days depending on your location
  • Remote areas may take slightly longer
  • We strive to deliver your order as quickly as possible

📍 Shipping Charges

  • Shipping charges may vary based on location and order value
  • Free shipping may be available on selected offers or minimum order value

📲 Order Tracking

  • Once your order is shipped, you will receive a tracking ID/link via email or SMS
  • You can track your order in real-time through the courier partner’s website

⚠️ Delivery Delays

  • Delivery timelines may be affected due to:
    • Weather conditions
    • Public holidays
    • Courier partner delays
  • We are not responsible for delays caused by third-party logistics providers

❌ Failed Deliveries

  • If delivery fails due to incorrect address or unavailability, the order may be returned to us
  • Additional charges may apply for re-shipping

📞 Contact Us

For any shipping-related queries, feel free to contact us: